You can send traditional correspondence to the corporate headquarters here: e Harmony P. Box 60157 Pasadena, CA 91116 When customers sign up for service on the official e Harmony website they must first complete a questionnaire to acquire a better match.

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The recipient on the other end of a call or text will only see your Burner number on their phone.

If someone calls your Burner and you don't answer, the call goes to your Burner voicemail.

We sent an email asking if a credit card is required for service. Contacting e Harmony was not a difficult as several online forums suggest.

We called and within less than a minute, we were speaking with a customer service representative.

We didn’t bombard the representative with questions; we asked if e Harmony required the user to initially provide secure information prior to signing up for a subscription.

He explained the initial questionnaire only required minimal information.

Users hesitant of the service have the ability to view the success stories of couples “matched” on e Harmony.

In order to submit a question or concern by email, customers must register their account or submit a valid email address.

Touted as being responsible for approximately 5% of the marriages in the United States, e Harmony is one of the leaders in online dating and matchmaking.